How to Close My Bank of America Accounts and Switch to Something Else?

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Are you considering closing your Bank of America accounts and looking for a seamless transition to another bank? Switching banks may seem like a daunting task, but with the right information and guidance, it can be a smooth process. In this article, we will provide you with a step-by-step guide on closing your Bank of America accounts and switching to a new bank. We’ll also address common questions and considerations to ensure a hassle-free transition.

Steps to Close Bank of America Accounts

If you’ve made the decision to close your Bank of America accounts, follow these steps to ensure a successful closure:

1. Gather necessary information and documentation

Before initiating the account closure process, make sure you have all the required information and documentation readily available. This may include your account numbers, identification documents, and any relevant paperwork associated with your accounts.

2. Contact Bank of America

There are several ways to contact Bank of America to begin the account closure process:

  • Visit a local branch: Schedule an appointment at your nearest Bank of America branch to speak with a representative. They will guide you through the closure process and assist with any necessary paperwork.

  • Call customer service: Dial Bank of America’s customer service number and explain your intention to close your accounts. The representative will provide you with instructions and may ask security questions to verify your identity.

  • Use online banking or mobile app: If you prefer a digital approach, you can initiate the account closure process through Bank of America’s online banking platform or mobile app. Look for the account closure options within the settings or contact customer support through these digital channels.

3. Follow the bank’s instructions to close the accounts

Once you have contacted Bank of America, they will provide you with specific instructions on how to close your accounts. This may involve filling out forms, providing signatures, or confirming your decision verbally.

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4. Confirm closure and request written confirmation

After following the bank’s instructions, it’s essential to confirm that your accounts have been successfully closed. Request written confirmation from Bank of America to ensure you have documentation of the closure for future reference.

Considerations Before Switching Banks

Before finalizing your decision to switch banks, there are a few key considerations to keep in mind:

1. Research alternative banks

Take the time to research and compare different banks to find the one that best suits your needs. Consider factors such as reputation, customer reviews, fees, account options, convenience, and accessibility. Look for a bank that aligns with your financial goals and offers the services you require.

2. Determine which accounts to open at the new bank

Based on your research, decide which accounts you would like to open at the new bank. Whether it’s a checking account, savings account, or other specialized accounts, ensure they meet your financial requirements.

3. Transfer automatic payments and direct deposits

Before closing your Bank of America accounts, make sure to transfer any automatic payments or direct deposits to your new bank accounts. Update your account information with relevant parties to avoid any disruptions in bill payments or income deposits.

4. Close any remaining Bank of America accounts or services

If you have any remaining Bank of America accounts or services, such as credit cards or lines of credit, consider closing them as well. Evaluate whether these accounts align with your financial goals and if they can be better managed or replaced by similar offerings at your new bank.

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Opening Accounts at a New Bank

Now that you’ve completed the necessary steps to close your Bank of America accounts, it’s time to open new accounts at your chosen bank. Here’s what you need to do:

1. Choose the new bank and branch

Based on your research, select the bank and branch where you would like to open your new accounts. Consider factors such as proximity, reputation, and the services they offer.

2. Gather required documents for account opening

Before visiting the bank or applying online, gather the necessary documents for opening your new accounts. This may include identification documents, proof of address, and any additional paperwork required by the bank.

3. Visit the new bank or apply online

Visit the chosen bank branch and meet with a representative who will guide you through the account opening process. Alternatively, many banks now offer the convenience of opening accounts online, allowing you to complete the process from the comfort of your own home.

4. Fund the new accounts

To activate your new accounts, deposit funds as required by the bank. This could be an initial deposit or meeting a minimum balance requirement. Ensure you have the necessary funds available to successfully open the accounts.

5. Set up online banking and other services

Once your accounts are open, take advantage of the bank’s online banking platform and set up any additional services you require. This may include setting up bill payments, registering for mobile banking, or exploring other features offered by the bank.

FAQ (Frequently Asked Questions)

1. What happens to my remaining funds in Bank of America accounts?

When closing your Bank of America accounts, any remaining funds will be disbursed to you. You can choose to receive the funds via a check, direct deposit into another account, or transfer to your new bank accounts.

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2. Can I close my Bank of America accounts online?

Yes, Bank of America provides options to close your accounts online through their digital banking platforms. However, it is recommended to contact customer service or visit a branch for a more personalized and efficient closure process.

3. How long does it take to close Bank of America accounts?

The timeframe for closing Bank of America accounts may vary. It is best to contact the bank directly to understand the specific timeline and any factors that may affect the closure process.

4. Will closing my Bank of America accounts affect my credit score?

Closing bank accounts typically does not have a direct impact on your credit score. However, it is important to ensure that all outstanding balances are settled and that no negative marks are left unresolved before closing your accounts.

5. What should I do with my Bank of America credit cards?

If you have Bank of America credit cards, you have the option to either close them or keep them open, depending on your preference. Consider factors such as credit card benefits, interest rates, and fees before making a decision.


Closing your Bank of America accounts and switching to a new bank may initially seem overwhelming, but with proper planning and execution, it can be a seamless transition. By following the steps outlined in this guide and considering key factors before making the switch, you can confidently navigate the process. Remember to conduct thorough research, gather necessary documents, and communicate with both banks to ensure a smooth transfer of your financial affairs.

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